Terms & Conditions

Terms and Conditions for Chestnuts.ltd

Welcome to Chestnuts.ltd, an e-commerce bakery based in Varanasi. By using our website and services, you agree to comply with and be bound by the following terms and conditions. Please review them carefully. If you do not agree to these terms, you should not use our site or services.

1. Acceptance of Agreement

You agree to the terms and conditions outlined in this Terms and Conditions Agreement ("Agreement") with respect to our site (the "Site"). This Agreement constitutes the entire and only agreement between us and you and supersedes all prior or contemporaneous agreements, representations, warranties, and understandings with respect to the Site, the content, products, or services provided by or through the Site, and the subject matter of this Agreement. We may amend this Agreement at any time without specific notice to you. The latest Agreement will be posted on the Site, and you should review this Agreement prior to using the Site.

2. Products and Services

Chestnuts.ltd offers a variety of bakery products available for purchase through our e-commerce platform. All products are subject to availability, and we reserve the right to limit the quantity of products we supply, supply only part of an order, or to divide orders.

3. Orders

By placing an order on our Site, you agree to provide true, accurate, current, and complete information about yourself. We reserve the right to refuse or cancel any order for any reason, including limitations on quantities available.

  1. Pricing and Payment All prices on our Site are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise. We reserve the right to change prices for products at any time without notice. Payment for orders must be made through the payment methods provided on the Site. By making a purchase, you agree to pay the full amount of the order, including any applicable taxes and shipping charges.

  2. Shipping and Delivery We offer shipping services within Varanasi and selected areas. Delivery times are estimates and not guaranteed. We are not responsible for any delays caused by events beyond our control. Once your order has been dispatched, you will receive a notification with tracking information.

  3. Returns and Refunds If you are not satisfied with your purchase, you may return the product within 7 days of receipt for a refund or exchange, subject to our return policy. Products must be returned in their original condition and packaging. We reserve the right to refuse a return or refund if the product has been used or damaged. Shipping charges for returns will be borne by the customer unless the return is due to our error.

  4. Use of Site You agree to use the Site for lawful purposes only and in a way that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the Site.